Refund policy
Return & Refund Policy
Last updated: September 22, 2026
Thank you for shopping with Goodies.co. Because our products are fulfilled by third-party suppliers and made to order, we are unable to accept returns or exchanges for sizing, color preference, or change of mind.
Eligible Issues
We accept claims for the following within 14 days of delivery:
- Defective or damaged items
- Wrong item received
- Significant printing or manufacturing errors
If your order qualifies, we will offer a replacement or full refund at our discretion.
How to Request
To submit a claim, email us at support@tapstitch.com. or https://support.zendrop.com/en/articles/13188216-zendrop-refund-policy-for-order-cancellations email me within 14 days of receiving your order. Please include:
- Your order number
- A clear photo of the item showing the issue
- A brief description of the problem
Non-Eligible Returns
The following are not eligible for returns or refunds:
- Sizing or fit issues (please refer to our size guide before ordering)
- Change of mind or buyer's remorse
- Items reported after 14 days of delivery
Shipping
Our products are fulfilled and shipped by third-party suppliers. We are not responsible for carrier delays outside our control.